Provide Employees Quick and Easy Access to the HR Services They Need While Making HR More Efficient
Today’s workforce expects consumer‑grade service experiences. With ServiceNow, you can make it easy for employees to be employees by providing fast, personalized, and ever‑improving levels of service, even for workflows that span beyond HR. Employee productivity and satisfaction will rise, and so will HR’s reputation.
How to Consumerize the Employee Service Experience
Answers To Questions
Reduce HR case load by providing employees self-service access to HR information.
2Allow Employees To
Request Any HR Service
Make it easy for employees to quickly make requests and get help.
Cases To The Right People
Improve efficiency, accuracy, and time to resolution by automatically routing cases to subject matter experts.
4Orchestrate Action Across
Automate workflows across departments to improve complex processes, such as employee onboarding.
5Provide A Consumer-Like
Meet the expectations of a modern workforce with a personalized service experience, available anytime, on any device.
Modernizing HR Service Delivery for the Digital Workforce
The definitive guide to getting started and implementing HR Service Delivery now.
Every employee, customer, and machine can make requests on a single cloud platform. Every department working on tasks can assign and prioritize, collaborate, get down to root cause issues, gain real-time insights, and drive to action.